working experience in a large call centre at a debt collection company or financial services. • 5 years years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding performance company culture and vision. • Oversee the daily operational functions of the collection call centres centres of the company and collaborate closely with other functional areas to ensure optimal performance to the COO as and when required. • Ensure all call centre performance targets are met by empowering,
evaluate, and investigate claims received from all sources, contacting, and interviewing relevant persons gathering evidence relative to projects. Analysis of all relevant data, trending, and reporting activities accordance with project scopes and in line with companies mandate. Liaise and engage with various role players ANTI-CORRUPTION DEPARTMENT Annual review of the company Whistle Blower- and Investigations’ Policies and and related Acts with special emphasis on the company and its role as per the Protected Disclosures Act
Thus, the success and growth of the company has earned the company a diverse client portfolio across the managers in the sales and marketing industry. The company has a great management programme and we would like the sales and marketing industry by increasing company sales while gaining experience, advanced knowledge Meet personal and team sales targets Monitor the company's industry competitors, new products and market
Regularly update, review, and amend actions on the companies Project Management system (e.g. ProofHUB). Support procedural improvement. Delivery of projects (including all key milestones) on time, within budget and to agreed and management of good relationships with the company’s operations team Minimum Requirements 4. POSITION