Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
Customer Service Agent is responsible to effectively assist customers with general and specific queries. It information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
healthcare aisles through compliance with stock management principles and procedures in order to drive sales To prevent stock losses by following all risk management policies and principles. To ensure high standards operations principles (stock management, merchandising, risk management,) Skills: Essential: Good communication
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial reports to regulatory authorities and senior management. Requirements: Related Degree or IISA Licentiate/Associate or Auditing Degree (preferred) NQF7 Compliance Management Certificate (Advantageous) Minimum 3 - 5 years
Energetic.
The Store Manager and Assistant Store Manager will be responsible for leading a
driving sales, and maintaining the brand image, the manager will play a crucial role in achieving business
safety guidelines.
- Collaborate with senior management to develop and execute strategic plans and initiatives
Retail Store Management Experience.
Energetic.
The Store Manager and Assistant Manager will be responsible for leading a team
driving sales, and maintaining the brand image, the manager will play a crucial role in achieving business
safety guidelines.
- Collaborate with senior management to develop and execute strategic plans and initiatives
Retail Store Management Experience.
global leader in household products as an Assistant Finance Manager and help bring essential goods to communities globe. The successful Assistant FM will report directly to the Financial Manager. Key deliverables specific financial statements, and the oversight of asset management reports. Job Experience and Skills Required:
NFU011789-Erni-1 Join our dynamic global team as an Assistant Finance Manager and be part of a legacy of innovation clients worldwide. Achieving success as an Assistant Financial Manager in this company requires experience in AFS and Management reports, overseeing debtors and creditors and assisting with cash management. Job Experience