Call Centre Campaign Manager Jobs in Cape Town Region
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Call Centre Manager
Ilaunch Ltd
Cape Town City Centre
Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing Head Of Operations Map and continuously review call centre and operational processes to identify untapped years in- and outbound call centre sales, customer service and staff management experience MS Office skills
share this job on whatsappCall Centre Manager
Excellent StaffingCape Town Region
looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance
Call Centre Manager Cape Town
Ilaunch LtdCape Town City Centre
Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing Head Of Operations Map and continuously review call centre and operational processes to identify untapped years in- and outbound call centre sales, customer service and staff management experience MS Office skills
Experienced Call Centre Agents
NcrmcCape Town Region
Attractive packages with fringe benefits Experienced Call centre Agents Needed, Salt River, Cape Town. Company Name: NCRMC. NCR Management Centre, an an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the the responsibility as Call Centre Agent - reporting to the Floor Manager. The successful candidates is Requirements: At least 1-year experience within an call centre environment; Knowledge of Debt Review Cancellation objectives as agreed with the coach/manager. Adhere to the call centre policies and procedures at all times
Call Centre Consultant
Platinum LifeCape Town Region
you to join our dynamic team In this exciting call centre-based marketing position, you'll have the opportunity easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries team environment. Goal driven and effective time management. Desired Experience and Qualifications: Completed Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
Call Centre Consultant Tygervalley
Platinum LifeCape Town Region
you to join our dynamic team In this exciting call centre-based marketing position, you'll have the opportunity easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries team environment. Goal driven and effective time management. Desired Experience and Qualifications: Completed Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
Call Centre Manager Cape Town, South Africa
Excellent StaffingCape Town Region
looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance
Team Leader : Usa Campaign
Cape Town City Centre
Negotiable to join us on this exciting USA Campaign. You will be required to manage, motivate, support and guide a clients from America before and are confident in managing a team to deliver exceptional service to the international responsibilities:
- Effectively manage the team to ensure service delivery standards are reviews to ensure KPI’s are met and
- Daily management of absenteeism and attendance
- Build rapport reporting on time.
- Regularly connect with management where support is needed.
- Technical abilities
Trainer : Usa Campaign
Cape Town City Centre
Negotiable training to close these gaps. The Training Specialist manages the activities involved in the preparation, delivery and assess training needs within the client campaigns to identify gaps and relevant soft skills tra gaps or non-performance is identified
Competencies:
- Perseverance
Quality Analyst : Usa Campaign
Cape Town City Centre
Negotiable languages
- Matric
- Minimum 1 year call centre industry experience
- FAIS, Compliance QA related experience
- Excellent time management skills
- Detail orientation
- Deadline
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