support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Monthly
support
deploy your solutions with our agile toolchain. No on-call duty required at this point Monthly
Remedy Ticketing tool. Ability and willingness to coach and give training to users when required. Excellent
Ticketing tool.
Pro-active knowledge sharing, mentoring, and coaching of members from the same or other teams Clarify
Pro-active knowledge sharing, mentoring, and coaching of members from the same or other teams Clarify
solutions with our agile toolchain.
Bank Covid acc - every 3 months Call Account - every 3 months Special Call account - every 3 months Period