Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
Introduction
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit.
• Motor Dealership experience / Approved Repair Centre experience (3 years) • Qualified Motor Technician the Motor Dealership Industry / Approved Repair Centre • An effective understanding of financial budgeting Health and Safety Act. 1993 The post Approved Repair Centre Manager appeared first on freerecruit.co.za .
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions Manage and lead the Contact Centre team Identify areas of development Coach and manage individual/team qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
of clients so you do not have to rely on cold calling Our company structure is different than other Insurance Sales manager, Insurance sales / insurance broker. Calling on government workers appeared first on freerecruit
Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates communicate and provide constructive feedback and coaching to employees Take disciplinary action where required
with the start-up of the Geotechnical Monitoring Centre. Ensure customer and other stakeholder satisfaction Communication Planning& Organizing Stress Tolerance Coaching of team members
include but not limited to: Long Term Insurance Call Centre: Medical Aid client servicing, claims, new business
repairs and discuss possible options . Standby and call outs on CAS( if required ) . Working on LDV and Listening and gaining knowledge from the mentoring and coaching of service Manager and Auto Electricians. Policies
repairs and discuss possible options . Standby and call outs on CAS( if required ) . Working on LDV and Listening and gaining knowledge from the mentoring and coaching of service Manager and Auto Electricians. Policies