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Collaborate on developing e-commerce customer experience and operational plan to support business objectives Analyse data and performance of e-commerce customer experience to draw performance insights, identify gaps and orchestration & improvement Manage online customer experience optimising for sales and customer sentiment, standards based on industry accepted customer experience metrics Operational responsibilities: Understanding Analytical skills to quickly assess rifts in experience Uploading plans, CE's, PO's, invoices, vouchers
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage relevant equivalent qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
procurement and provisioning system. DESIRED SKILLS, EXPERIENCE AND COMPETENCIES - Matric/Grade 12 certificate 5-8 years of experience in Supply chain Management – Operational - 3 years of experience in Public Sector environment would be an added advantage. - 3-4 years of experience in a management role in a Public Sector SCM environment
DESIRED SKILLS, EXPERIENCE AND COMPETENCIES
- Matric/Grade 12 certificate
experience in Supply chain Management Operational
- 3 years of experience in Public Sector
would be an added advantage.
- 3-4 years of experience in a management role in a Public Sector SCM environment
415584 - TECHNICAL INTERNAL SALES SPECIALIST (PUMP EXPERIENCE) Employer Description Leading distributors of pumps Job Description EXPERIENCE IN PUMPS SALES ESSENTIAL Must have solid experience selling a complete Matric Diploma/Certificate Skills 3- 5 years experience in Sales of pumps Intermediate Excel skills Strong
Pharmacist (2 years of RA dossier compilation experience) to join their team. Compile and submit new product years Regulatory Affairs experience in pharmaceutical industry . Experience working with SAHPRA and other Africa. Excellent spoken and written English . Experience submitting eCTD – good computer literacy skills simultaneously. Strong communication skills – experience in liaising with Business Managers, Quality Assurance be based on specific years of experience, specific regulatory experience, and specific qualifications
Degree: Science / Medical / Biological / Technical Experience required Advanced Computer Skills (MS Office Teams] [Non-Negotiable] Experience with data collection and trending Experience with Quality Management (Preferred) Experience with Regulatory Affairs and understanding of regulations (Preferred) Experience with
of a telecommunications company for a 6-month contract to be based in Midrand. Role Overview: The Specialist: Using a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix proactive Identification and remedy of User/Customer experience issues within the digital space using analytical Digital platforms as well as call centres and CEO's Office. Identify top service call drivers and draft suggested on boarding initiatives with customer contact centres Identify potential service improvement tools and
of a telecommunications company for a 6-month contract to be based in Midrand.
Role Overview:
The or Diploma in an IT related field or 2+ years experience in an IT related field
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Experience with the following systems