in English and Afrikaans • 1 year call centre or customer service experience Key Competencies: • Knowledge
service skill with a minimum of 1 year Call Centre Customer Service experience. (Ideally from hospitality
service skill with a minimum of 1 year Call Centre Customer Service experience. (Ideally from hospitality
for an experienced Call Centre Manager with Inbound, Outbound and Customer Service experience. This position least 10 years in- and outbound call centre sales, customer service and staff management experience Proven
for an experienced Call Centre Manager with Inbound, Outbound and Customer Service experience. This position least 10 years in- and outbound call centre sales, customer service and staff management experience Proven
and Experience: • Previous call-centre experience in a customer services capacity, preferably on a technical
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing motivatio
Consultant to join their Call Centre team. The main role of the Customer Service Consultant is to play a
Consultant to join their Call Centre team. The main role of the Customer Service Consultant is to play a
T2 IT Systems Engineer - Western Cape A dynamic, vibrant and growing IT company is looking for an IT Systems Engineer (T2) to be responsible for providing technical support and assistance to all company clients. The IT Systems Engineers may interact with customers by phone or in-person to identify a