Call Centre Grade 11 Jobs in Randburg, Gauteng
- Randburg (27)
- Central Johannesburg (11)
- South Africa (8)
- Northwold (1)
- Freerecruit (9)
- Afrizan People Intelligence Ltd (2)
- Clicks Group Limited (2)
- Cyberpro Consulting (2)
- Dante Group Pty Ltd (2)
- E-merge It Recruitment (2)
- Humankind Group (2)
- Insphired Recruitment Solutions (2)
- Job Crystal (2)
- Mintek (2)
Retention Consultant X 11 Positions
Tracker
Randburg
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
share this job on whatsappM-kopa Contact Centre Agent
Randburg
Negotiable and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
EXPERIENCE NECESSARY:
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
Vodacom Prepaid : Contact Centre Agents
Randburg
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct Responsibilities:
- Answering inbound calls timeously.
- Be professional and polite always
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries
Store Manager - Clicks Valley Centre
Clicks Group LimitedRandburg
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives financial ratios, etc.) Education: Essential: Grade 12 (Maths 50% and English 50%) Essential: B. Degree
Dialer Administrator Randburg
Credit Solutions Services Randburg
dialler and telephony systems within the call centre to optimise call campaigns and Agent productivity Changing and Supervisor when required • Monitor Inbound calls received from SMS's, adjust dial speeds accordingly Connect report Grade 12 2 to 3 years working experience in Call Centre on Predictive diallers, Call Logging and Telephony systems • Telephony • Reporting • Call Logging • Analytical Skills • Computer Literacy
Sassa - Customer Service Agents (dl)
Randburg
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
- Answering inbound calls timeously.
- Be professional and polite at
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries adhoc tasks as and when required
- Grade 12
- Computer Literate
- Excellent Communication a customer service industry
- Previous call centre experience
- Fluent in English and another
Retention Consultant Randburg
TrackerRandburg
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
Uk Campaign : Sales Agent
Randburg
Negotiable responsibilities:
- Make outbound calls in a professional and timely manner.
- Build
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- Must have worked night shift in a call centre.
- Should have 1-year experience in sales
Outbound Collections Agent
Shapiro Shaik Defries And AssociatesCentral Johannesburg
year as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked with targets and
Senior C# Developer Randburg
Bbe RecruitmentRandburg
operational development team directly supporting the call centre, reporting to the Head of IT with dotted line queries and the side effects on a busy operational call centre. Create and maintain constraints, keys and indexes technical team, management and non-technical call centre agents. Very good problem-solving skills and
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