looking for an IT Technician to provide service and support, from hardware and software troubleshooting to repairing technical issues, providing technical support to users, setting up networks and ensuring their hardware or software faults. Providing technical support to end users either face-to-face, over the phone Microsoft; Udemy) or equivalent experience. Manage and support Microsoft 365 Office suite including Azure AD and Doc-it). Knowledge in using Zoho Desk or SpiceWorks helpdesk software. Embrace ERP experience (advantageous)
Server support. Virtual environment. Network support. LAN and WAN. O365 support. Desktop support (Mostly Mac). Basic Sonicwall support (Firewall). Emergency after hours support if a VIP calls.
clients, working closely with product competency centres and field service team, handle administration on customer Place purchase order with product competency centre Confirm purchase order delivery date based on (materials
customer •Place purchase order with product competency centre •Confirm purchase order delivery date based on customer •Place purchase order with product competency centre •Confirm purchase order delivery date based on
customer •Place purchase order with product competency centre •Confirm purchase order delivery date based on customer •Place purchase order with product competency centre •Confirm purchase order delivery date based on
the operations where they are deployed. Sales Support: Assist the sales team with administrative tasks Provide general administrative support including answering phone calls, responding to emails, and filing
the operations where they are deployed. Sales Support: Assist the sales team with administrative tasks Provide general administrative support including answering phone calls, responding to emails, and filing
/>•Place purchase order with product competency centre
•Confirm purchase order delivery date based
INSTALLATION AND REPAIRS. MUST BE PREPARED TO DO AFTER HOUR CALL OUTS AND WORK ON WEEKENDS WHEN REQUIRED TO DO SO
Responsibilities Answer, screen, and transfer incoming calls. Welcome guests when they arrive at the office and