company based in the Midrand area to give office support to other staff members, data capturing, reporting for office, cleaning and kitchen supplies Service Calls: H/O and ASJ/Sterns x3 times per year Sending of
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and inbound and outbound calls and email responses Provide actionable data to internal support groups Analyze statistics procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage individual/team performance Reporting: Monitor daily helpdesk reports Provide trend data analysis to team and
individual who will primarily be required to supply support to the external sales team to free them up to service that customers receive excellent service. Sales Support will also provide administrative backup to Sales positions visit our website www.executech.co.za or Call us on 011 442 0644 and quote this advert. Please
innovate? Do you excel in providing technical support, training, and customised solutions for commercial designs of PV systems, and offering technical support and training to the sales team. You will monitor will provide pre-sale training and after-sales support to our residential and commercial customers, and commitment to quality, they foster a collaborative and supportive work environment where your expertise and creativity sustainable energy solutions. Our client offers a supportive work environment with opportunities for professional
execution (GT) team, and other business units to support the company initiatives and improve interdepartmental and managing risks arising from own department. Support standardised delivery processes by ensuring business services, meet and exceed client expectations in support of strengthened business IT collaboration. Monitor outwards. Ensure direct reports understand and support the company's vision, values and strategy. Contribute execution (GT) team, and other business units to support the company initiatives and improve interdepartmental
execution (GT) team, and other business units to support the company initiatives and improve interdepartmental managing risks arising from own department.
company based in the Midrand area to give office support to other staff members, data capturing, reporting for office, cleaning and kitchen supplies Service Calls: H/O and ASJ/Sterns x3 times per year Sending of
individual who will primarily be required to supply support to the external sales team to free them up to service that customers receive excellent service. Sales Support will also provide administrative backup to Sales positions visit our website www.executech.co.za or Call us on 011 442 0644 and quote this advert. Please
telecommunications specialist, is looking for a Senior IT Support Engineer to join their team in Midrand. We are managerment work experience. With a 5 to 10 years of IT support and IT operations on a corporate or enterprise prerequisite. User Support: First line support: provide timely and professional technical support to employees applications. Implement a ticketing system and IT support process for employees. Plan, extend, secure and or related field 5-10 years of experience in IT support and IT operations on a corporate or enterprise
Purpose: The Helpdesk Technician is primarily responsible for providing technical support and advice to technician/branch/contractor within 30 minutes of call received Serve as the first point of contact for Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products Satisfaction Maintain the abandoned call rate below 4% (Abandoned call report). Close 100% of customer queries within 4 working hours (Helpdesk SLA report). Accurately log all field support and telephone tickets and