Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
supplied leads of already interested clients into a sale / Existing clients To be aggressive in closing deals and reliable client experience possible. Call Centre Sales experience preferably Financial Sector Background speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
service and technical service enquiries through inbound calls and provide end-to-end service.
Main
be able to present benefits/opportunities of the sales or service in an effective manner. EDUCATION
Identify
resolved.
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial in Business Processes environment, e.g. claims, sales, and distributions Knowledge on FAIS, FICA, long
We provide a variety of customer care, sales, claims, administration and office-based services to international international time zones. 1-year international call centre experience – required. R10 000 to R13 000 Plus
supplied leads of already interested clients into a sale / Existing clients To be aggressive in closing deals and reliable client experience possible. Call Centre Sales experience preferably Financial Sector Background speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
nutrition and supplementation in order to maximise sales and build customer loyalty. Job Objectives: To deliver nutritional and supplement products. To drive healthcare sales in line with targets through promotion of a broad management principles and procedures in order to drive sales. To prevent wastage in own area by adhering to stock
radiology equipment is looking for a Projects and Sales Administrator to join their team. This position Modderfontein / Edenvale area. Matric and 4 - 5 years sales administration experience is required Experience highly organized and detail-oriented Projects and Sales Administrator is required in the X-ray department responsible for managing various projects, coordinating sales activities and ensuring smooth operations within requirements. Communication and Coordination: Keep the sales team informed about the expected arrival of stock
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