Call Centre Manager Team Leader Jobs in North Johannesburg
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Call Centre Manager Sandton
Business Capital Group
Sandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback to improve team productivity and overall performance through incentives Conduct regular team meetings to environment Monitor and evaluate individual and team performance, implementing corrective actions or recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency
share this job on whatsappPpra Call Centre Agent
Sandton
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
- Answering inbound calls timeously.
- Be professional and polite at
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries nal skills
- Analytical skills Â
- Team player
- Negotiating skills Â
- Presentation y to build customer loyalty
- Conflict management
- Excellent communication skills
- High
Accounts Receivable Team Leader
Network FinanceNorth Johannesburg
mark as a Debtors Supervisor ? Join our client's team and immerse yourself in a role where your financial terms. Resolve queries within 24 hours. Manage and appraise team performance, including creating development on leave. Conduct monthly one-on-one meetings and team meetings to address issues. Maintain a neat and area and ensure "Out of Office" notifications are managed. Redirect emails if necessary and ensure staff assigned by the manager and report any irregularities. Assist colleagues as needed and manage fraud communication
Warehouse Team Leader Midrand
Ad - Hoc Client - 5389523Midrand
R11000 to R13000 experienced Warehouse Team Leader to oversee daily operations and manage a team of warehouse associates associates. As a Warehouse Team Leader, you will play a crucial role in maintaining our high standards and ensuring and audits. Train, mentor, and motivate warehouse team members to achieve productivity goals and maintain and customer satisfaction. Utilize warehouse management systems (WMS) to track inventory levels and optimize warehouse facility. Proven experience as a Warehouse Team Leader or similar role in a warehouse setting. Strong
Team Leader Midrand
Carewell Holdings 5Midrand
R120k per annum an experienced Team Leader with vast knowledge in Tendering to join our dynamic team. In this role, you you will be working with a Team of experienced Tender Administrators Receiving and processing of enquiries added advantage. Minimum of 1 year experience in a Team Leading Position Proven Track Record Microsoft Office
Treasury Team Leader Sandton
Atm SolutionsSandton
Monthly Stats preparation Cash Monitor, staff management, Queries authorisations, Monthly Fees Submission and gets it sorted · Escalate non-response to manager · Assist with bank queries · Highlight areas of reviewing of records/ modules whenever another team leader is not present to keep the daily target · Month Monitor Testing (for new enhancements) Staff Management · Retain key personnel and promote High Achievers discussions with team · Consistent feedback and communication to team members · Manage attendance of staff
Warehouse Team Leader R11000 To R13000
Ad - Hoc Client - 5389523Midrand
R11000 to R13000 experienced Warehouse Team Leader to oversee daily operations and manage a team of warehouse associates associates. As a Warehouse Team Leader, you will play a crucial role in maintaining our high standards and ensuring and audits. Train, mentor, and motivate warehouse team members to achieve productivity goals and maintain and customer satisfaction. Utilize warehouse management systems (WMS) to track inventory levels and optimize warehouse facility. Proven experience as a Warehouse Team Leader or similar role in a warehouse setting. Strong
Accounts Receivable Team Leader Johannesburg North
Network FinanceNorth Johannesburg
mark as a Debtors Supervisor ? Join our client's team and immerse yourself in a role where your financial terms. Resolve queries within 24 hours. Manage and appraise team performance, including creating development on leave. Conduct monthly one-on-one meetings and team meetings to address issues. Maintain a neat and area and ensure "Out of Office" notifications are managed. Redirect emails if necessary and ensure staff assigned by the manager and report any irregularities. Assist colleagues as needed and manage fraud communication
Noc Team Leader Jhb - Northern Suburbs
Recru-itNorth Johannesburg
supervising the efficient, day-to-day operations of a team of NOC Engineers and NOC Administrators, ensuring Performance Areas: Customer Satisfaction 30% Supervise Team 30% Supplier adherence to SLA's 10% Administration Conditions of Employment Act in relation to a Support Centre environment” Skills: Experienced and proficient Experience in personnel and shift coordination and management and daily reports on shift operations and issues Ensure adherence to standard of ticket logging by team members - Tickets logged within 15 minutes of receipt
Noc Team Leader Jhb - Northern Suburbs
Recru-itNorth Johannesburg
supervising the efficient, day-to-day operations of a team of NOC Engineers and NOC Administrators, ensuring Performance Areas: Customer Satisfaction 30% Supervise Team 30% Supplier adherence to SLA's 10% Administration Conditions of Employment Act in relation to a Support Centre environment” Skills: Experienced and proficient Experience in personnel and shift coordination and management and daily reports on shift operations and issues Ensure adherence to standard of ticket logging by team members - Tickets logged within 15 minutes of receipt
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