Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service years in- and outbound call centre sales, customer service and staff management experience MS Office skills
Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service years in- and outbound call centre sales, customer service and staff management experience MS Office skills
Health and National Department of Health - Call centre management of both Inbound and Outbound Calls - Daily
Health and National Department of Health - Call centre management of both Inbound and Outbound Calls - Daily
Main Purpose of Position:
Ensuring established quality standards through continuous evaluation and reporting of employee performance. Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify areas for employee development and tra