advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding understanding of business functions such as HR, Finance, Marketing etc. • Working knowledge of data analysis and daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating
creative organisation, specialising in sales, marketing, training, development and brand activations. aspiring to become future managers in the sales and marketing industry. The company has a great management programme looking to learn & grow in the sales and marketing industry by increasing company sales while gaining company's industry competitors, new products and market conditions Familiarity with different sales techniques
agreed quality criteria from concept through to market launch. Responsible for the set-up and management well-written reports. Provide project specific research of a high quality. OUTPUT 2: PROJECT PLANNING
ability, both written and oral Analytical and research capabilities Behaviours: Organised and strategic