responding and following up on all rescheduled calls and pending information Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client client queries as and when required to do so Matric Sales/Marketing Degree/Diploma would be advantageous advantageous Previous experience in cold calling in a call centre environment Own transport Ability to adapt
responding and following up on all rescheduled calls and pending information Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client client queries as and when required to do so Matric Sales/Marketing Degree/Diploma would be advantageous advantageous Previous experience in cold calling in a call centre environment Own transport Ability to adapt
Call Centre Agents, Umhlanga, North Suburbs. Company Name: Clearcom Pty Ltd. Call centre agents required required with 1 year UK experience. UK campaign (lead gen). Working days: Monday – Friday. No weekends. One
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join Division in Durban. The successful Candidate will be required to Lead, Manage, and ensure the Effective and and support of client engagement requirements as and when required Lead tactical accountability for the ratings with strategy/campaigns/dialler/WFM meet required standard Keep informed about clients industry Project management / project implementatio Minimum requirements Grade 12 Bachelor's Degree or equivalent in
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join Division in Durban. The successful Candidate will be required to Lead, Manage, and ensure the Effective and and support of client engagement requirements as and when required Lead tactical accountability for the ratings with strategy/campaigns/dialler/WFM meet required standard Keep informed about clients industry Project management / project implementatio Minimum requirements Grade 12 Bachelor's Degree or equivalent in
Tutor required. La Lucia. Grade 5 learner, Umhlanga, North Suburbs. Company Name: Vertical Projectile As requested by the parents we require a female tutor. Requirements: Student Teacher or university student and from the learner. Matriculates with Excellent matric results may also apply. Monday to Friday. 8 am am to 12.00. Send us a copy of your CV and matric certificate via Whatsapp below. NB: to recruiting agencies
deviations. Review daily service levels, customer experience, quality, and compliance measures. Manage an Operations Managers ensuring alignment to customer requirements. Compile monthly reports with Operations Managers quarterly basis and may extend up to 6 months Experience, Knowledge, and Qualifications • Tertiary education Management / Marketing or equivalent experience Travel and Leisure experience would be advantageous. Sound knowledge Journey 3-5 years' experience working at a management level within a Call Centre of a large operation
to understand firm and technology goals and requirements. Ensure dialler campaigns operate efficiently compliant whilst driving to meet/exceed targets. Key Requirements: Participate in business and technology planning technologies needed to operate customer contact centres Demonstrate deep understanding of customer service for a service organization focusing on Contact Centre's and Contact Center key metrics Excel with evaluation ability to balance internal vs external customer requirements Adaptability / Resilience with the ability to
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making telephone calls and taking messages for team members Has 10 years experience in litigation (High Has experience in dealing with accounting issues and handovers including collections (experience with Lawpac would be beneficial, but is not a requirement) Has experience in managing travel arrangements (for but also function effectively as part of a team Matric Deg/Dip would be advantageous Advanced MS Office Office Suite - Word, Excel Min 10 years experience in litigation Strong Dictaphone Typing skills Exp on Lawpac