kitchen equipment supplier seeks an experienced call centre Agent to join their Team. The post is largely taking active calls. This post is based in Jhb South. Duties include > Call Centre duties > logging logging of service calls > opening job cards, reports, etc. > completing quotations. The ideal Candidate to multitask. Please quote CENTRE/SUPPORT The post Call Centre Support Agent appeared first on freerecruit
the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit.
Duties responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience experience and the overall success of the support team.
Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre Centre Operators appeared first on freerecruit.co.za .
insurance provider is looking for a call Centre jobs Sales Support on a 6 month contract in Durban. The will be responsible for ensuring that full call center support is given to the Sales Administrators; Sales Consultants etc. to ensure efficient operations of the Contact Centre. Daily & Monthly statistics Recording Reporting of Daily Statistics required by the CC Manager Target Tracker reporting (Daily) Compilation of of the month end reporting required by the CC Manager Evaluation & Allocation of leads Administration
Gr 12 2 years Previous call centre sales experience Proven track record in sales Excellent communication Able to work in Mokopane (limpopo) The post Call Centre appeared first on freerecruit.co.za .
Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service effective running of the Operations centre Training and leading the Operations team Overseeing the Inbound Execs and to Head Of Operations Map and continuously review call centre and operational processes to identify years in- and outbound call centre sales, customer service and staff management experience MS Office skills
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service This position reports directly to the Head of Operations. DUTIES AND RESPONSIBILITIES: Responsible for for the effective running of the Operations centre Must ensure the highest level of customer satisfaction Training and leading the Operations team consisting of sales, Partner support and customer services Responsible
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience experience and the overall success of the support team. Lead a team Monitor performance Quality assurance development Technology management Analyse customer feedback Escalation management Resource planning Reporting
PURPOSE: To provide leadership, management, and support to the Operations Teams to ensure the execution execution of the collection's strategies through the management of the daily productivity in and output measures course in Management is an advantage. • 7 years working experience in a large call centre at a debt collection 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding Working knowledge of data analysis and performance/operations metrics. YOUR KEY AREAS OF RESPONSIBILITY INCLUDE