To ensure the effective management of all aspects of the campaign to ensure service delivery against client performance standards. Key Responsibilities: Ensure efficient operation of the campaign teams Respond to escalated customer and system issues from Team Leaders Continually evaluate Team Leader
Helpdesk Operator Needed. Requirements : • Matric (Grade 12) • Able to communicate fluently in English and Afrikaans • 1 year call centre or customer service experience Key Competencies: • Knowledge in Computer Hardware, Operating Systems, Networking and Internet. • Good communication Skil
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business unit. Job Description The candidate will be responsible for the effective management of the call centre (telephonic and online) to ensure loan target
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business unit. Job Description The candidate will be responsible for the effective management of the call centre (telephonic and online) to ensure loan target