of R 8500 p.m. loads of perks The post Call Centre Operators appeared first on freerecruit.co.za .
Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced Manager who has excellent EXCEL, Google Sheets and CRM experience
Duties:
Ideally experience in Managing a Call Centre or Help Desk operator position Own transport is essential Office Admin and Co-ordination Reception and Call Centre operations Data capturing and updating of all client
administration functions Matric At least 2 years in call centre operator role Strong communication skills Must be
is looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Operations: Ensure the smooth running of the call centre operations, handling inbound and outbound calls efficiently Leverage technology and software to improve call centre operations and customer interactions. 5. Reporting reports on call centre performance, including key performance indicators (KPIs) and operational metrics Standards Regulatory Compliance: Ensure that the call centre operates in compliance with all relevant laws and
is looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Operations: Ensure the smooth running of the call centre operations, handling inbound and outbound calls efficiently Leverage technology and software to improve call centre operations and customer interactions. 5. Reporting reports on call centre performance, including key performance indicators (KPIs) and operational metrics Standards Regulatory Compliance: Ensure that the call centre operates in compliance with all relevant laws and
all call centre performance targets are met by empowering, motivating and developing an operational team & managing the daily running of the call centre operations. • Meeting performance targets for speed sales and quality. • Managing the assigned call centre operation efficiently and effectively, demonstrating all call centre performance targets are met by empowering, motivating and developing an operational team & managing the daily running of the call centre operations. • Meeting performance targets for speed
HR
solve complex business problems and support call centre operations. This hybrid role offers the flexibility
Operations Map and continuously review call centre and operational processes to identify untapped efficiencies