candidates with a technical background in our support centre to provide online and telephonic service and support alert the supervisor of any trends in customer calls, complaints, or requests. Assist with all queries Minimum 3 years in an Internet Service provider call center environment. A strong understanding of Wireless
in Inbound / Outbound customer service contact centre role Ability to communicate in additional SA language
in Inbound / Outbound customer service contact centre role Ability to communicate in additional SA language
email and telephonically Place different types of orders with service providers (i.e, Fibre, Fixed LTE, Microwave etc) Follow through on the ordering process Adhere to project deadlines Manage multiple projects
email and telephonically Place different types of orders with service providers (i.e, Fibre, Fixed LTE, Microwave etc) Follow through on the ordering process Adhere to project deadlines Manage multiple projects
The key to this has been to put consumers at the centre of digital journeys and build what works for them with product management and senior management in order to create a product that fits the company portfolio
marketing-qualified leads, by converting site traffic through calls-to-action, landing pages, and lead generation content