To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
launching a groundbreaking Software Engineering Centre of Excellence (COE); dedicated to building future-focused frameworks, methodologies, and ceremonies. This role calls for someone who can proactively drive projects forward long-term contract role with the opportunity for permanent placement with the client.
plus commission, fuel, cell phone, laptop etc. Permanent We are seeking a dynamic and results-driven Senior customers Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads leads Plan, develop and execute Call on prospects and conduct site audits to explore customer needs Deliver reports on the CRM platform, covering activities, calls, meetings, quotes, new business, sales pipeline customers Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads
plus commission, fuel, cell phone, laptop etc. Permanent We are seeking a dynamic and results-driven Junior customers Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads leads Plan, develop and execute Call on prospects and conduct site audits to explore customer needs Deliver reports on the CRM platform, covering activities, calls, meetings, quotes, new business, sales pipeline customers Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads
plus commission, fuel, cell phone, laptop etc. Permanent We are seeking a dynamic and results-driven Junior customers Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads leads Plan, develop and execute Call on prospects and conduct site audits to explore customer needs Deliver reports on the CRM platform, covering activities, calls, meetings, quotes, new business, sales pipeline customers Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads
plus commission, fuel, cell phone, laptop etc. Permanent We are seeking a dynamic and results-driven Senior customers Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads leads Plan, develop and execute Call on prospects and conduct site audits to explore customer needs Deliver reports on the CRM platform, covering activities, calls, meetings, quotes, new business, sales pipeline customers Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads
not yet accepted
Technical Call Centre & General Admin:
Receive breakdown
breakdown reports from customer and log the call with the relevant regional team
Immediately create
Number for this position is GZ52363 which is a permanent position based in Midrand offering a cost to company ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the
Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the