advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for
knowledge, leadership skills and abilities to grow as a person in the work environment. With the goal of being territory and visit customers on recurring basis Meet personal and team sales targets Monitor the company's industry
sources, contacting, and interviewing relevant persons whilst gathering evidence relative to projects projects is required. The successful candidate will assist in establishing guidelines and procedures governing