client is on a mission to create innovative, high-quality software solutions. Requirements: Tertiary qualification Remedy Ticketing tool. Ability and willingness to coach and give training to users when required. Excellent
practical experience of IT Infrastructure i.e., Data Centres, Networks, Servers, Storage, Platform, Middleware and submit deliverables on time and in excellent quality. SELF STARTER. Self-motivated and open minded for to TLM and architecture guidelines, including quality assurance. Monitoring and reporting of TLM activities Ensure, drive, steer, report and improve the quality of architecture documentation with focus on TLM
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Monthly
support
deploy your solutions with our agile toolchain. No on-call duty required at this point Monthly
Ticketing tool.
Pro-active knowledge sharing, mentoring, and coaching of members from the same or other teams Clarify
Pro-active knowledge sharing, mentoring, and coaching of members from the same or other teams Clarify
solutions with our agile toolchain.