of Position:
The Customer Service Agent is responsible to effectively assist customers with information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
Job Specific Requirements / Knowledge Requirements
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
incentives. Requirements: • Senior Certificate • Good verbal skills • Self-motivated • Prior call centre experience experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre Operators appeared
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management of staff according to Company and individual requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial
supplied leads of already interested clients into a sale / Existing clients To be aggressive in closing deals and reliable client experience possible. Call Centre Sales experience preferably Financial Sector Background speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
searching for skilled and accomplished Property Sales Agents who possess strong professional acumen. These sellers with potential buyers. As a Property Sales Agent, your responsibilities will include effectively market conditions, prices, mortgages, legal requirements, and related matters, while ensuring fairness companies, lenders, and home inspectors • Driving sales through advertisements, open houses, and listing Matriculation • Previous experience as a Real Estate Agent is advantageous • Possession of a valid driver's
searching for skilled and accomplished Property Sales Agents who possess strong professional acumen. These sellers with potential buyers. As a Property Sales Agent, your responsibilities will include effectively market conditions, prices, mortgages, legal requirements, and related matters, while ensuring fairness companies, lenders, and home inspectors • Driving sales through advertisements, open houses, and listing Matriculation • Previous experience as a Real Estate Agent is advantageous • Possession of a valid driver's
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management of staff according to Company and individual requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial
Personal Assistant required in Sandton, Johannesburg Administration Book keeping and record keeping Business
supplied leads of already interested clients into a sale / Existing clients To be aggressive in closing deals and reliable client experience possible. Call Centre Sales experience preferably Financial Sector Background speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English