Call Centre Service Support Manager Jobs in North Johannesburg
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Call Centre Manager Sandton
Business Capital Group
Sandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Operations Management Monitor call centre metrics and key performance indicators (KPIs) to ensure service level agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
share this job on whatsappPpra Call Centre Agent
Sandton
Negotiable Purpose of Position:
The Customer Service Agent is responsible to effectively assist customers information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
- Answering inbound calls timeously.
- Be professional and polite at
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries y to build customer loyalty
- Conflict management
- Excellent communication skills
- High
Service Manager
Midrand
Market Related
Job Summary:The Service Manager is responsible for overseeing and managing the service department within
adherence to OEM standards. The role includes managing warranty, parts, aftersales, and technical departments
exceptional service experiences.
Key Responsibilities:
- Customer Service Management:
service and retention. - Operations Management:
- Oversee of the service department, ensuring efficient workflow and productivity.
- Manage service schedules
Manager: Channel Support Frontline
Midrand
market related Monthly
Role:
A Senior IT Manager is required to play a crucial role in strategic oversight
execution (GT) team, and other business units to support the company initiatives and improve interdepartmental
processes
Call Center Lead Sandton
Ubuntu InvestSandton
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Service Manager Midrand
Flink Recruit PretoriaMidrand
experienced Service Manager to join their Automotive Brand in Midrand Job Summary: The Service Manager is responsible responsible for overseeing and managing the service department within an automotive dealership, ensuring adherence to OEM standards. The role includes managing warranty, parts, aftersales, and technical departments deliver exceptional service experiences. Key Responsibilities: Customer Service Management: Ensure high levels customer service and retention. Operations Management: Oversee the daily operations of the service department
Service Operations Manager Midrand
Asie PersonnelMidrand
Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based in Midrand Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and delivery of the the Hardware Service portfolio to all customers and Channel Partners. The responsibilities include the overall performance management of critical service areas in the CSSD department which are: Field Service, Hardware Product Support, IFS system local administration and Hardware Technical training. Management of Hardware
Service Manager Sandton
Css Labour Pty LtdSandton
R40 000.00 to R50 000.00 customer sites and inspect machines; Managing technicians; To manage contract costs; Discuss contract repairs customers; Manage and inspect technicians' vans for stock; To lead the contracts service team; Ensure experience in a forklift environment; 4 years management experience.
Contact Centre Agent : Payjoy
Bryanston
Negotiable
Customer Service Agents
Based customer service and technical service enquiries through inbound calls and provide end-to-end service.
Main
present benefits/opportunities of the sales or service in an effective manner.
Identify
demographics, delivering a high quality, professional service to these customers.
Exercise appropriate
resolved.
Ensure that the customers are called and the resolution is confirmed before queries
Centre Compliance Specialist
Network FinanceNorth Johannesburg
financial services industry, committed to providing innovative solutions and exceptional service to their their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help with maintaining regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial crucial role in ensuring that our financial services operations comply with relevant laws, regulations, and reports to regulatory authorities and senior management. Requirements: Related Degree or IISA Licentiate/Associate
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