correct procedures for logging calls Assess quality of contact centre staff performance Coordinate call
We are a BPO that provides a variety of customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality staff able to speak English fluently with a
We're Urgently seeking Supervisor - Call Centre Agents - 6 Months Contract - Centurion. The purpose is to Manage the customer support team ensuring the development and delivery of a high quality and efficient customer service operation that limits reputation damage and meets the needs of the custome