candidates with a technical background in our support centre to provide online and telephonic service and support Identify, document, and alert the supervisor of any trends in customer calls, complaints, or requests. Assist information for statistical reports. Assist Supervisors with ad hoc tasks and projects. Investigate trend Minimum 3 years in an Internet Service provider call center environment. A strong understanding of Wireless
in Inbound / Outbound customer service contact centre role Ability to communicate in additional SA language
in Inbound / Outbound customer service contact centre role Ability to communicate in additional SA language
The key to this has been to put consumers at the centre of digital journeys and build what works for them
marketing-qualified leads, by converting site traffic through calls-to-action, landing pages, and lead generation content