Call Centre Supervisor Team Leader Jobs in Randburg, Gauteng
- Randburg (84)
- Central Johannesburg (19)
- South Africa (15)
- Cresta (2)
- Bloubosrand (1)
- Northwold (1)
- Sales (32)
- IT / Computing / Software (22)
- Accounting / Finance (10)
- Admin / clerical / secretarial (10)
- Catering / hospitality (10)
- Engineering (7)
- Customer service / support (5)
- Manufacturing (5)
- Transport / logistics / warehouse (4)
- Dante Group Pty Ltd (10)
- Freerecruit (8)
- Insphired Recruitment Solutions (6)
- Mintek (4)
- Restaurant Staff (4)
- Dynamic Outsourced Solutions (3)
- Jobs 4 All (3)
- Recruitx (3)
- Tracker (3)
- Vision Marketing (3)
Uk Campaign : Team Leader
Randburg
Negotiable exciting UK Campaign. You will be required manage a team in assisting clients in the UK with a luxurious clients from UK before and are confident in managing a team to deliver exceptional service to the international responsibilities:
- Effectively manage the team to ensure service delivery standards are met.
- Immediately impact productivity.
- Coach and mentor, the teams
- Regular performance reviews to ensure KPI’s
share this job on whatsappTeam Lead: Investigations Projects
Jobs 4 AllCresta
Team Lead: Investigations Projects – Bromhof – Gauteng Job Type:Permanent Job Level:Skilled Experience:Between Experience:Between 5 – 7 Years Summary Team Lead: Investigations Projects – Bromhof – Gauteng Position Reporting direction of the Investigations and Anit-Corruption team to ensure that the department’s primary objectives activities. This position requires an experienced leader of people and projects with the ability to lead start to finish whilst successfully managing a small team. Description KEY ACCOUNTABILITIES OUTPUT 1: INVESTIGATIONS
M-kopa Contact Centre Agent
Randburg
Negotiable and technical service enquiries through inbound calls and provide end-to-end service.
Main
able to effectively communicate with the team leader and team members. EDUCATION, QUALIFICATIONS
To ensure that every
resolved.
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
Vodacom Prepaid : Contact Centre Agents
Randburg
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct Responsibilities:
- Answering inbound calls timeously.
- Be professional and polite always
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries
Store Manager - Clicks Valley Centre
Clicks Group LimitedRandburg
excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives between the store operation, pharmacy and clinic teams. To drive a high performing business culture that
Risk Supervisor Randburg
World Sports BettingRandburg
information is reported Liaising with Payments and audits teams Liaising with gambling boards in regards to any complains Address all major customer complaints. Manage team performance and conduct. Ensuring that all SLA's are met Ensuring a zero-handover policy Managing teams accordingly Good telephone etiquette Good command
Dialer Administrator Randburg
Credit Solutions Services Randburg
dialler and telephony systems within the call centre to optimise call campaigns and Agent productivity Changing - Escalate to Manager and Supervisor when required • Monitor Inbound calls received from SMS's, adjust once a week to confirm all correct • Agent and Supervisor Administration on CIC • Daily adherence report 3 years working experience in Call Centre on Predictive diallers, Call Logging and Telephony systems systems • Telephony • Reporting • Call Logging • Analytical Skills • Computer Literacy • Planning and organising
Retention Consultant Randburg
TrackerRandburg
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
Retention Consultant X 11 Positions
TrackerRandburg
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
Sassa - Customer Service Agents (dl)
Randburg
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
- Answering inbound calls timeously.
- Be professional and polite at
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries a customer service industry
- Previous call centre experience
- Fluent in English and another
Share on Facebook
Share on Twitter
Share on Linkedin