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Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Develop and implement strategies to improve team productivity and overall performance through incentives Conduct regular team meetings to communicate goals, targets, and updates, fostering a p
To make contact with existing and/or potential clients who could benefit from our services within Testing, Inspection and Certification. The call centre agent will support the business developer by securing appointments with the clients through various channels of communication. Communication Be pol
To make contact with existing and/or potential clients who could benefit from our services within Testing, Inspection and Certification. The call centre agent will support the business developer by securing appointments with the clients through various channels of communication. Communication Be pol