Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The performance Quality assurance Workflow optimization Training & development Technology management Analyse
Introduction
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit.
assurance
• Motor Dealership experience / Approved Repair Centre experience (3 years) • Qualified Motor Technician the Motor Dealership Industry / Approved Repair Centre • An effective understanding of financial budgeting Health and Safety Act. 1993 The post Approved Repair Centre Manager appeared first on freerecruit.co.za .
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and assessing performance, participating in hiring and training, and keeping management updated on team performance performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage
Must have laptop/tablet No criminal record All training will be provided Sales experience is an advantage capitallegacy.co.za/ We provide all training and there will be ongoing training if needed We will give you access of clients so you do not have to rely on cold calling Our company structure is different than other Insurance will pick it up quickly. At the moment we offer training in Durban once a month, East London once a month twice a month and Jhb (Krugersdorp) every week, 2 training sessions Current advisers are earning over 200k
Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates planning and absenteeism management Facilitate training and development interventions Review performance key positions Adhere to OHSA requirements e.g., training, safety reps, administration, meetings Ensure
be filled: Executive sales consultants (No cold calling or door-to-door. Professional appointments only discussed in interview. Initial & ongoing training included. Mentorship and Entrepreneurial development Whatever-it-takes attitude. Willingness to be trained & developed. Fully Bilingual in Afrikaans and
be filled: Executive sales consultants (No cold calling or door-to-door. Professional appointments only discussed in interview. Initial & ongoing training included. Mentorship and Entrepreneurial development Whatever-it-takes attitude. Willingness to be trained & developed. Fully Bilingual in Afrikaans and
include but not limited to: Long Term Insurance Call Centre: Medical Aid client servicing, claims, new business
Solutions is a privately owned training provider formed by specialists in training and computer technology solutions and individuals. We are in search of trainer to train a learnership on 48872 National Certificate: Information link. Enter the code : 17429 Select the Job option called : Trainer - System Dev 48872. Proceed to complete Development) - Level 5. Have at least two years training delivery experience. Be accredited as an Assessor