Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The performance Quality assurance Workflow optimization Training & development Technology management Analyse
Introduction
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit.
assurance
• Motor Dealership experience / Approved Repair Centre experience (3 years) • Qualified Motor Technician the Motor Dealership Industry / Approved Repair Centre • An effective understanding of financial budgeting Health and Safety Act. 1993 The post Approved Repair Centre Manager appeared first on freerecruit.co.za .
target and engage prospective clients through cold calling, networking, and other lead generation activities and client is trained on instant access and webflow Conduct client induction training after installation that all training documentation is submitted to the service team immediately after training. Train the client escalations Settlement/Recon Queries Contact Centre Support Contact Centre WhatsApp support Help Departments on intervention. Assist Operations with customer training as and when required. General: Collaborate with
target and engage prospective clients through cold calling, networking, and other lead generation activities and client is trained on instant access and webflow Conduct client induction training after installation that all training documentation is submitted to the service team immediately after training. Train the client escalations Settlement/Recon Queries Contact Centre Support Contact Centre WhatsApp support Help Departments on intervention. Assist Operations with customer training as and when required. General: Collaborate with
target and engage prospective clients through cold calling,
networking, and other lead generation activities
and client is trained on instant access and webflow
Conduct client induction training after installation
that all training documentation is
submitted to the service team immediately after training.
Train
/>Train the client on the current escalation process on the below:
Technical issues
CIT escalations
Settlement/Recon Queries
Contact Centre Support
Contact Centre WhatsApp support
Help Departments
build more effective communications, to understand training and development needs, and to provide insight activity reports submitted by Account Managers
recruiting for a Salaries Controller at its Distribution Centre, located in Nelspruit. To ensure timeous preparation Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
pre-determined call cycles and routes, ensuring the pre-planning and professional approach to each call. To initiate will be required to spend 60-70% of your time calling on existing customers and 30-40% on new potential