Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit
Introduction
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit & Remuneration
R17,500 - R25,000
Apply Nowof clients so you do not have to rely on cold calling Our company structure is different than other Insurance Sales manager, Insurance sales / insurance broker. Calling on government workers appeared first on freerecruit
Develop your own analytics and reports on Service Now platform Align with stakeholders to deliver them them their desired reports Use your Service Now experience to exercise governance on the reporting developments deploy your solutions with our agile toolchain. No on-call duty required at this point Important: A clear criminal
performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
or exceed all activity standards for prospecting calls, appointments, presentations, proposals and clo cellphone
pre-determined call cycles and routes, ensuring the pre-planning and professional approach to each call. To initiate will be required to spend 60-70% of your time calling on existing customers and 30-40% on new potential
pre-determined call cycles and routes, ensuring the pre-planning and professional approach to each call. To initiate will be required to spend 60-70% of your time calling on existing customers and 30-40% on new potential
clients through various channels, including cold calling, networking events, and online research. Generate contribute to the overall growth of the organization. Call Cycle Management: Develop a strategic plan for regular schedule outlining the timing and frequency of client calls. Implement a systematic approach to follow up with feedback from client interactions and adjust the call cycle strategy accordingly. Documentation: Maintain detailed records of client interactions, including call summaries and action items. Document client preferences