Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit support team. Lead a team Monitor performance Quality assurance Workflow optimization Training & development
Introduction
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit team
to Primary Healthcare Guidelines and handling of calls within Service level agreements Job Summary: Consult clinical practice and quality is always provided to members. Handling of calls within Service level agreements
for the vacancy as unsuccessful. However, rest assured, we'll maintain your profile in our database
pre-determined call cycles and routes, ensuring the pre-planning and professional approach to each call. To initiate will be required to spend 60-70% of your time calling on existing customers and 30-40% on new potential
pre-determined call cycles and routes, ensuring the pre-planning and professional approach to each call. To initiate will be required to spend 60-70% of your time calling on existing customers and 30-40% on new potential
projects, mitigating risks and solving issues - Quality assurance, for example through collating data, auditing
mitigating risks and solving issues
- Quality assurance, for example through collating data, auditing
for the vacancy as unsuccessful. However, rest assured, we'll maintain your profile in our database for