Submissions Reporting of Daily Statistics required by the CC Manager Target Tracker reporting (Daily) Compilation Compilation of the month end reporting required by the CC Manager Evaluation & Allocation of leads Administration Correct allocation to all branches Allocation of the CC cancelled leads (round robin) Recording of leads all queries Administration of GEPF; Capitec & CC Voice mail Allocation of leads received via voice Registration report Attendance Administration of the CC Attendance Register ESS Approver Monthly Reconciliation