Senior Change Manager Contract Duration: 3 Months (20 Hours per week), On-site in Sandton Candidate Requirements: leading and managing complex, organization-wide change initiatives within the financial services sector Proven track record in overseeing business and IT change initiatives across large-scale organizations (experience diverse stakeholders effectively. Expertise in change management methodologies, including stakeholder impact assessment, and development of strategic change plans. Proficiency in engaging stakeholders at
JHB001893-Laka-1 Join our team as a Service Management Change Enablement Specialist and lead the transformation experience with specific focus on IT Service Management Change Enablement module. - Capable of providing training knowledge in ITSM tools, incident, problem, and change enablement. - Excellent analytical and problem-solving
system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional Specifications test data for testing of CR's (Change Requests) Testing CR's (Change Requests) and preparing test results
Qualifications/Experience Needed:
The role is focused on delivering small to large change initiatives for the various Finance stakeholders Services and will be required to deliver quality change to Finance users across and arising from various before handover to Finance. Motivate for proposed changes/improvements in the Finance area by writing business and enablers Passion for Finance, Technology and change Innovative mindset 3. Experience: Minimum 3-5 years Architecture to aid with assessing the impact of the change and requirements in the architecture. Includes
before handover to Finance Motivate for proposed changes / improvements in the Finance area by writing business Architecture to aid with assessing the impact of the change and requirements in the architecture o Includes the reporting requirements and the impact of the change thereto Analyse business from all aspects to develop and Industry Expertise Be an expert in market changes and industry trends by remaining on the forefront of emerging industry practice Keep abreast of changes and trends in business processes and relevant methodologies
before handover to Finance Motivate for proposed changes / improvements in the Finance area by writing business Architecture to aid with assessing the impact of the change and requirements in the architecture o Includes the reporting requirements and the impact of the change thereto Analyse business from all aspects to develop and Industry Expertise Be an expert in market changes and industry trends by remaining on the forefront of emerging industry practice Keep abreast of changes and trends in business processes and relevant methodologies
for example, Steering Committees (SteerCo's), Change Councils, etc. to maintain oversight of and review applicable work with project resources, stakeholders and change agents and vendors to deliver the various projects feedback sessions. Provide feedback on the various change initiatives currently in focus to the Head of Business key components. For all new project and system change requests, ensure that a thorough risk assessment proposed changes may have on seemingly unrelated processes and systems. Drive and support Change initiatives
system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional Specifications test data for testing of CR's (Change Requests) Testing CR's (Change Requests) and preparing test results documentation as an existing system's functionality is changed. Execution according to the Agile Methodology and Solution Manager configuration & diagnostics. Change request management (SAP transports). SAP HANA.
Incident Management