Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch customer interactions by monitoring performance findings to stakeholders; Mentor new CE Analysts; Perform tasks assigned by the supervisor to meet
skills development centre and laboratory in Cape Town. Supervise laboratory staff, including scientists Program teams in Kigali and Cape Town. Coordinate laboratory activities for candidates of Skills Development experiments, tests, and analyses. Maintain and enforce laboratory safety protocols and procedures to ensure compliance with local and international regulations. Manage laboratory inventory, including procuring and maintaining safety measures and policies. Monitor and analyse laboratory and equipment usage by trainees, prepare reports
skills development centre and laboratory in Cape Town. Supervise laboratory staff, including scientists Program teams in Kigali and Cape Town. Coordinate laboratory activities for candidates of Skills Development experiments, tests, and analyses. Maintain and enforce laboratory safety protocols and procedures to ensure compliance with local and international regulations. Manage laboratory inventory, including procuring and maintaining safety measures and policies. Monitor and analyse laboratory and equipment usage by trainees, prepare reports