The main purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative functionalities Providing Desktop and Technical Support services Pr
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the value of work done Produce monthly valuations/claims Validate, agree and signoff on final accounts with up to date cash flow forecasting is maintained Claim interest on late payments Contractual conditions and consolidate the submission and processing of claims Ensuring conclusion of all contract documentation and submitting insurance claims Identifying and formulating contractual claims in conjunction with the
payment
timeous payment Resolve outstanding invoices and claims on reconciliation Follow up on queries raised on
timeous payment Resolve outstanding invoices and claims on reconciliation Follow up on queries raised on
Generative AI, Scripting in ServiceNow, Virtual Agent)
ATTRIBUTES A MUST EXPERIENCE IN TRAINING FIELD AGENTS ABILITY TO MENTOR AND MOTIVATE TERTIARY MANAGEMENT
ATTRIBUTES A MUST EXPERIENCE IN TRAINING FIELD AGENTS ABILITY TO MENTOR AND MOTIVATE TERTIARY MANAGEMENT
IT-security issues
- Software migration and agent distribution
- Attendance in rolling on-call