your knowledge, investigative and problem solving support skills. To keep customers regularly updated through post held To maintain an up-to-date knowledge of supported applications and developments To take an active with online retail business and eCommerce systems support • Experience working with SOAP requests and responses eCommerce systems • Commercial experience in customer services
this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be customer incidents and requests. The team provides support to our global customer base covering multiple time ELP Backend experience Team of 10 Support Consultants, 2 nd Line Support Good understanding of Web Applications your knowledge, investigative and problem solving support skills. 5.To keep customers regularly updated through held 11.To maintain an up-to-date knowledge of supported applications and developments 12.To take an active
and error clearing which will reduce SSA's support department's burden.
training, a mentorship program, and an ongoing support structure to help you build your career and grow Excellent networking and communication skills Service-oriented and customer centric Analytical thinker program that includes a combination of structured classroom training, one-on-ones, on-the-job training, self-study
Our client in the Financial Services industry is currently looking for an Operations Manager , in Sandton Responsibilities: Staff Management Lead, motivate, and support a large team within a time-sensitive and demanding activities remain compliant. Provide operational support and guidance to staff. Manage work assignment and deliver excellent customer service. Partner with cross-functional support teams in improving tools and operating procedures for all operational functions. Support operational maintenance, credit risk and audit
optimising processes to ensure the quality of service.
Client - Service Excellence:
experience will be an advantage
will help you underwriting standards and providing quality client service:
underwriting standards and providing quality client service:
Maintain effective
part of a team who aid the implementation and support of Dynamics into a global business, including responsibility implementing new functionality and software upgrading. Support end users across all subsidiaries. Ensure that the needs of users are met in accordance with service level agreements. Ensuring the Dynamics system Dynamics 365 development. Experience with web services and API integrations, particularly within the
insightful Power BI dashboards and reports to support decision-making processes
within the organization
MicroStrategy and
Informatica.
• Provide support and training to end-users on Power BI tools and
Power BI, including Power Query, DAX, and Power BI Service.
• Experience with Oracle Data Warehouse,
Tableau, QlikView).
• Knowledge of Azure Data Services (e.g., Azure SQL Database, Azure Data Factory)