seeking a Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
seeking a Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
for a Customer Service Administration Officer to join our client’s Corporate and Financial Services team of the Customer Service Officer role is to to provide the highest possible standard of customer service service ensuring, the needs of companies customers are met in a friendly, accurate and courteous manner. Skills experience Sound level of skill in the use Microsoft Office Suite; Sound time management skills; High level interpersonal communication skills; Administration and Customer Service experience; Highly motivated and able to work
for a Customer Service Administration Officer to join our client’s Corporate and Financial Services team of the Customer Service Officer role is to to provide the highest possible standard of customer service service ensuring, the needs of companies customers are met in a friendly, accurate and courteous manner. Skills experience Sound level of skill in the use Microsoft Office Suite; Sound time management skills; High level interpersonal communication skills; Administration and Customer Service experience; Highly motivated and able to work
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels
savings. We believe in the power of collaboration, customer centricity, and relentless innovation to shape and knowledgeable Head of Customer Experience to join our team. The Head of Customer Experience is responsible strategies to enhance the overall customer journey, ensuring exceptional service and satisfaction at every touchpoint This role involves leading customer experience initiatives, fostering a customer-centric culture, and utilizing of customer needs, strong leadership abilities, and a passion for delivering outstanding customer experiences
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing resolve all customer queries in line with the Company's policies. To drive the promotion of the Clicks clubcard at the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible friendly and professional service. To support the Group's vision to be the customer's first choice health and
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing resolve all customer queries in line with the Company's policies. To drive the promotion of the Clicks clubcard at the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible friendly and professional service. To support the Group's vision to be the customer's first choice health and
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate