Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
Responsibilities:
recruiting a Senior Strategic Client Relations Manager. Responsibilities: Client Relationship Management Strategic
Responsibilities:
is currently recruiting a Senior Strategic Client Relations Manager. Responsibilities: Cient Relationship
helping our clients increase their wealth. Our business model focuses on helping our clients grow their supplied leads of already interested clients into a sale / Existing clients To be aggressive in closing deals Provide the most stable and reliable client experience possible. Call Centre Sales experience preferably Financial speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English and strong Character to close on Leads Market Related.
effectively selling the company's products and related services to existing and prospective customers those best suited to their needs. Make telephone calls, in-person visits, and presentations to existing promotional trends by reading pertinent literature and consulting with marketing areas. Participate in trade shows Performance Areas Calling on existing customer base Obtaining new business Call on Office Buyers Calling on Site statements to Customers Building and maintenance of Client Relations Desired Skills Planning Organizing Time Management
join our dynamic team. We have a Homeware Sales Consultant position available in Fourways, JHB. The main products for the showroom Supporting the sales consultants Supporting payment process Please note that this advantageous In addition to providing a market related basic salary, we offer: Commission from the first
administration and office-based services to international clients across numerous different industries. Our company IT infrastructure ensures that we provide our clients with 24-hour uninterrupted support services. We We are looking for Customer Service Consultants for an exciting international company. Excellent English international time zones. 1-year international call centre experience – required. R10 000 to R13 000 Plus