provide leadership, management, and support to the Operations Teams to ensure the execution of the collection's output measures required to achieve and exceed the client and internal collections targets. QUALIFICATION centre at a debt collection company or financial services. • 5 years proven experience as Collections Call Working knowledge of data analysis and performance/operations metrics. YOUR KEY AREAS OF RESPONSIBILITY INCLUDE • Measure's effectiveness and efficiency of operational processes and find ways to improve processes
(e.g. ProofHUB). Support in the delivery of consultancy and analysis for projects, implementing opportunities management of good relationships with the company’s operations team Minimum Requirements 4. POSITION INPUTS
of the company has earned the company a diverse client portfolio across the globe. Real Promotions has