seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for our client in the Finacial Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST have a CLEAR Credit & Customers needs Deal with client enquireries via telephone(inbound and outbound), email and web-chat First contact Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for our client in the Finacial Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST have a CLEAR Credit & Customers needs Deal with client enquireries via telephone(inbound and outbound), email and web-chat First contact Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
exceptional team player. Duties would include, but are not limited to: Liaise with different service providers providers, via email and telephonically Place different types of orders with service providers (i.e, Fibre project managers Facilitate meetings with different service providers to obtain updates and progress reports months working experience within a last mile project team Other Attributes: Excellent interpersonal skills customer experience by delivering optimal customer service Ability to work under pressure Flexible Strong
exceptional team player. Duties would include, but are not limited to: Liaise with different service providers providers, via email and telephonically Place different types of orders with service providers (i.e, Fibre project managers Facilitate meetings with different service providers to obtain updates and progress reports months working experience within a last mile project team Other Attributes: Excellent interpersonal skills customer experience by delivering optimal customer service Ability to work under pressure Flexible Strong
dynamic and strategic Marketing Lead to join our team. The successful candidate will oversee the marketing communication, blog, case study Build and execution of our email and digital communication plan working with the the CRM, Business Development and technical team Responsible for setting up bulk e-mails process Oversee marketing channels, including website, social media, email campaigns, and online advertising, to optimize reach research and analysis to identify emerging trends, Client preferences, and competitive landscapes, informing
for key strategic programme within the financial services sector. Anti Money Laundering (AML) experience with the workstream leads and cross-functional teams to align on the agreed project plans and drive the and Reporting Set and manage expectations with team members and stakeholders, track and monitor, communicate
for key strategic programme within the financial services sector. Anti Money Laundering (AML) experience with the workstream leads and cross-functional teams to align on the agreed project plans and drive the and Reporting – Set and manage expectations with team members and stakeholders, track and monitor, communicate Stakeholder Management - Monitor and manage multiple client expectations. Senior, Project Manager, AML, anti
support centre to provide online and telephonic service and support to external customers and to assist and equipped to provide an outstanding customer service experience. Duties would include, but not limited frequent updates on all outstanding incidents/service requests. Stay up to date on new solutions and and schedule training sessions with the support team to upskill them on the new solutions. Communicate new new or updated internal procedures to the team. Analyze and respond appropriately to customer requests
individual to join the Intelligent Debt Management (IDM) team. IDM is growing quickly and needs a Product Owner stories) that guide the Agile software development team. Solve product related problems, make decisions with product strategy. Identifies and help the client understand the business model, value and value understood by the development teams. Represents team in front of stakeholders, clients or users. Work closely Customer experience design of digital products and services Analytics/AB/multivariate testing and related
Date of First Appointment (DOFA) in Financial services industry Access to an existing network of people so that you are fully enabled to add value to clients. Product Specialist support Company Laptop Access