Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The overseeing and optimizing customer support operations, contributing to a positive customer experience and the & development Technology management Analyse customer feedback Escalation management Resource planning Reporting & analytics Communication Remote work co-ordination Matric 7 - 15yrs experience in a similar role
Introduction
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit.
overseeing and optimizing customer support operations, contributing to a positive customer experience and the development
Desired Experience
• Motor Dealership experience / Approved Repair Centre experience (3 years) • Qualified Motor Technician the Motor Dealership Industry / Approved Repair Centre • An effective understanding of financial budgeting Health and Safety Act. 1993 The post Approved Repair Centre Manager appeared first on freerecruit.co.za .
limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face
achieve sales targets and provide exceptional customer service.
team of sales associates, create an engaging and customer-focused environment, and contribute to the overall memorable and seamless shopping experience to our customers. MUST HAVE FIREARM COMPETENCY (Please indicate achieve sales targets and provide exceptional customer service. A passion for outdoor activities, gear the ability to engage and build rapport with customers and team members. Excellent organizational and cash up and banking details daily Assist with customer refunds. Ensure that staff purchases have been
team of sales associates, create an engaging and customer-focused environment, and contribute to the overall memorable and seamless shopping experience to our customers. MUST HAVE FIREARM COMPETENCY (Please indicate achieve sales targets and provide exceptional customer service. A passion for outdoor activities, gear the ability to engage and build rapport with customers and team members. Excellent organizational and cash up and banking details daily Assist with customer refunds. Ensure that staff purchases have been
to detail Duties will include the following: Co-ordinates the day-to-day requirements of the costs for
to detail Duties will include the following: Co-ordinates the day-to-day requirements of the costs for
appropriate configuration management procedures - Co-ordinate the production of all reports and produce project maintain a first class level of customer service ensuring that all customers are treated efficiently and