accounts, and file documents as needed. Feedback Collection: Gather customer feedback and share with the Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Managing data sets
data sets and utilizing your knowledge of the collections environment, with a specific focus on a Bank RealConnect Managing data sets Knowledge of the collections environment, specifically a Bank as a portfolio
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24-hour contact centre is available to serve customers and process insurance the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
Ensure client investigation deadlines are met and consultant keeps the client continually in the loop. Provision updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
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OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
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Working
Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team You are comfortable You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying sales consultants. All leads wil be provided by the company Previous experience in outbound call centre