Strategy, Client Services, Finance, Facilities and Human Capital, • Compile and submit reports to the COO Conducting performance management of call centre resources. • Coaching, developing, motivating and retaining staff, identifying training needs for call centre resources. COMPENTENCIES AND SKILLS: • Aptitude in decision-making Strategy, Client Services, Finance, Facilities and Human Capital, • Compile and submit reports to the COO Conducting performance management of call centre resources. • Coaching, developing, motivating and retaining
government to account for the improvement of administration, systems, and processes, whilst also assessing trends. In doing so, strong interpersonal and communications skills, business acumen and expertise and a governance, scope, risk and issues, compliance, resource planning and reporting Reporting progress, the through problem-solving, negotiation, open communication, and direct influencing of stakeholders within within the project. Excellent communicator of plans and information: strong skills in building the case
General working knowledge regarding Public Administration. Skills: Strength in investigative methodology methodology Factual report writing Excellent communication ability, both written and oral Analytical and research
(fluency in English is mandatory) and written communication skills Ability to multitask, prioritize, and