any complains Address all major customer complaints. Manage team performance and conduct. Ensuring that
with Customer queries, reconciliations and complaints Manage Customer database General Various reports
customer satisfaction and prevent customer complaints. Management of shared mailbox as per company standards
facilitated and flagged as required
management. Drafting responses to FAIS Ombud complaints. Advice management on the company's compliance with laws
management. Drafting responses to FAIS Ombud complaints. Advice management on the company's compliance with laws
satisfaction. • Respond to customer enquiries/complaints . • Manages a defined portfolio of potential customers
satisfaction. • Respond to customer enquiries/complaints . • Manages a defined portfolio of potential customers
all customer issues and resolve all complaints effectively. Manage all customer inquiries through phone
all customer issues and resolve all complaints effectively. Manage all customer inquiries through phone