to emails and action requests such as booking conferences, as requested via email or telephonically
Sandton? This role is the "face" of the company Conference Specialist will be required to exercise the utmost to emails and action requests such as booking conferences, as requested via email or telephonically Assist Responsible for issuing, editing, or deleting passcodes managing this account maintenance Working in a shared email email box Acceptance of booking requests Manage and being fully responsible for all bookings from inception inception to completion Setup of system for the conference call required by the client Accuracy in ensuring
Job Title:
Internet Conference Specialist/Operator
Job Summar services, and data sharing solutions, is seeking a Conference Specialist/Operator for its regional office located telephone inquiries related to conference bookings.
- Efficiently manage booking requests received through communications.
- Oversee the entire booking process Duties:
- Conduct assigned dial-outs and monitor conference calls to ensure an outstanding experience for
We are seeking a dynamic and enthusiastic Conference and Events Sales Consultant who is dedicated role involves assisting with site inspections, conference and event planning and bookings, and compiling sales and marketing efforts for group bookings, conferences, team buildings, banquets, year-end functions
Client Relationship Management:
Our client is looking for a Centre Manager in Umhlanga who has the following requirements:
Reference: DBN002936-CR-1 Call Centre Manager Our client is looking for a Centre Manager in Umhlanga who has the knowledge of call centres An analytical mindset At least 5 years of experience as a manager A matric certificate
Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing Of Operations Map and continuously review call centre and operational processes to identify untapped years in- and outbound call centre sales, customer service and staff management experience MS Office skills
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction levels within the department ensuring workflow is managed Analysis of performance data ensuring that development ensuring KPI discussions are met and Performance Management in cases of underperformance Take proactive approach
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will development Technology management Analyse customer feedback Escalation management Resource planning Reporting