Ref: PP 6125 - Specialist Recruiter – Construction Employer Description Having been in operation since since 1983 recruiting in the construction industry, we can offer you the expertise necessary to become a If you are and have a good understanding of construction together with an ability to sell, we would be for the construction industry Skills You will have at least 3 years experience in the construction industry or have a proven track record of a successful Construction Recruiter. Salary / Package Basic (Neg) Commission
with little supervision
EDUCATION, QUALIFICATIONS
Overall Purpose:
The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be reso
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
who has established its niche firmly in the construction and building industry, and home DIY market.
beyond technical issues to encompass sales, construction, and billing inquiries. Key Responsibilities: experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
- dept knowledge of the Financial Intelligence centre Act Basic understanding of the ETF product requirements
- dept knowledge of the Financial Intelligence centre Act Basic understanding of the ETF product requirements
the dialler and telephony systems within the call centre to optimise call campaigns and Agent productivity Grade 12 2 to 3 years working experience in Call Centre on Predictive diallers, Call Logging and Telephony
full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage