Contact Center,vodaworld Jobs in Forest Town
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Service Delivery Manager 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
Intellibpo
Forest Town
R30 000.00 to R40 000.00 our team at Intellibpo. As a leader in our contact center operations, you will play a vital role in driving Responsibilities: Lead and oversee daily operations of the contact center, ensuring adherence to service level agreements improvement, innovation and best practices within the contact center environment. Provide leadership and mentorship management and operations leadership within a contact center environment. Strong analytical skills with and performance management. Proficiency in contact center technologies and workforce management tools
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