interfacing with: Passengers ○ Passengers who use the contact center are generally those who are not comfortable looking for: A minimum of 5 years experience in a contact center role Excellent written and verbal communication
customer satisfaction, and overall efficacy of the contact center.
Experience in leading improvement initiatives within contact center or Managed Service Provider (MSP) environments Experience in leading improvement initiatives within contact center or Managed Service Provider (MSP) environments
Receive inbound calls from policyholders in a contact center environment. Process billing transactions on Receive inbound calls from policyholders in a contact center environment. Process billing transactions on
Receive inbound calls from policyholders in a contact center environment. Process billing transactions on Receive inbound calls from policyholders in a contact center environment. Process billing transactions on
investigation a bonus 5 years in a customer service contact center environment Strong analytical, investigation
bonus
communications platforms, collaboration tools, and contact center solutions. If you're ready to grow your career
communications platforms, collaboration tools, and contact center solutions.
If you're
frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing