rental agent you will play a crucial role in the customer service and sales operations of our car rental responsibilities typically include: Customer Service: Greeting Customers: Welcome customers warmly and assist them rental needs. Answering Inquiries: Respond to customer questions about vehicle availability, rental terms policies. Resolving Issues: Address and resolve customer complaints or concerns promptly and professionally agreements, explain terms and conditions, and ensure customers understand their responsibilities. Vehicle Inspections:
allocation Register and check guests in Close guest accounts and check guests out Confirm relevant guest information accurately post charges to guest rooms and house accounts Receive and transmit messages for guests Listen and requests both in-person and by phone Review accounts and charges with guests during the check-out process process Process accurate payment of guest accounts Inform housekeeping when rooms have been vacated and
ensuring the interior is spotless. Customer Service: Greeting customers and discussing their car wash preferences services and packages. Handling payments and ensuring customer satisfaction. Maintenance: Performing routine Good customer service skills are also essential for ensuring a positive experience for customers. Salary
to all customers Ensure all out of stock queries from customers are followed up with the customer service service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct
have a Degree or Diploma in: Marketing, Finance/Accounting, Business Administration, Operations Management
Assist with deliveries and collections to and from customers when required. Requirements, skills, and attributes:
records and reports • Obtaining clients’ and customers’ signatures as an acknowledgment of having received
will be working as a virtual admin assistant, supporting the branch with all its administration needs
goods onto delivery or collection vehicles for customers, including pre-loading to facilitate earlier departure